Vi ønsker at informere jer om en kritisk fejl, der er opstået i vores seneste interface opdatering. Denne fejl kan påvirke jeres mulighed for at tilgå forsendelser i Rackbeat samt sende EAN fakturaer fra systemet.

Vi er klar over, at dette kan skabe betydelige udfordringer, og vi har modtaget flere henvendelser til vores supportteam omkring disse problemer. Dette kan medføre længere svartider end normalt.

Vores udviklingsteam er allerede opmærksomme på problemet og arbejder intensivt på at finde en løsning hurtigst muligt. Vi forstår vigtigheden af dette og behandler det som en topprioritet.

Vi vil informere jer igen, så snart problemet er løst.

Tak for jeres forståelse og tålmodighed.

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We want to inform you about a critical issue that has arisen in our latest interface update. This issue may affect your ability to access and see shipments in Rackbeat and send EAN invoices from the system.

We are aware that this may cause significant challenges, and we have received several inquiries to our support team regarding these problems. This may result in longer response times than usual.

Our development team is already aware of the issue and is working intensively to find a solution as quickly as possible. We understand the importance of this and are treating it as a top priority.

We will inform you again as soon as the issue is resolved.

Thank you for your understanding and patience.